At Queen City Dermatology, we strive to make exceptional skin care accessible through transparent financial policies and a variety of payment options. We work with most major insurance providers and offer straightforward solutions for both insured and self-pay patients.
One of the best dermatologists! After visiting numerous dermatologists over the years, I can confidently say she is the best in the field. From the moment I stepped into her office, I felt valued and heard. Dr. Zitelli took the time to genuinely listen and provide thoughtful insights and personalized care. Her approach is warm, professional, and incredibly reassuring, making each visit a breeze. I left feeling not only more informed but also confident about my skin health. If you’re looking for a dermatologist who truly cares and excels in patient interaction, look no further! Highly recommend her!

Insurance Partnerships for Your Skin Health
We work with many major insurance plans and are continuing to expand our network participation. Please note that being credentialed with an insurance carrier (such as UnitedHealthcare, Anthem, Aetna, etc.) does not guarantee that we are in-network with every individual plan or employer-specific plan offered by that carrier.
Because coverage and network status can vary widely by plan type, employer group, and benefit design, we recommend that patients contact their insurance provider directly prior to their visit to confirm in-network status, coverage, and any out-of-pocket responsibilities.
We are currently contracted with select plans within the following insurance carriers:
- Medicare
- Aetna
- Cigna
- Anthem
- Humana
- United Healthcare
- UMR
- TriCare
- Medical Mutual of Ohio
Referrals and Prior Authorizations
Some insurance plans require referrals from primary care physicians or prior authorizations for certain procedures. Our team is experienced in navigating these requirements and will work with you to ensure proper documentation is in place before your appointment.
Flexible Payment Options for Dermatologic Services
For your convenience, we accept:
- Cash
- Personal checks
- All major credit cards
- Health Savings Account (HSA) cards
- Flexible Spending Account (FSA) cards
Cosmetic Dermatology Services
Most cosmetic dermatology procedures are not covered by insurance. During your consultation, we’ll provide transparent pricing information for any recommended aesthetic treatments. We also offer package pricing for certain cosmetic services to help maximize value.
Financial Responsibility
As a courtesy, we will bill your insurance for covered medical services. You are responsible for co-payments, deductibles, and any services not covered by your plan. Co-payments are due at the time of service.

Board-Certified Dermatologist Serving Cincinnati, Ohio
Dr. Kristine Zitelli is a board-certified dermatologist serving the Cincinnati area, known for her expertise in treating a wide range of skin conditions. She completed her medical degree at Wright State University and dermatology residency at the University of Cincinnati, with additional advanced training at the UCSF Psoriasis and Skin Treatment Center. Her clinical focus includes thorough skin examinations, psoriasis, eczema, complex medical dermatology, surgical dermatology and cosmetic treatments using the latest technologies.
Dr. Zitelli has been named a “Top Doctor” in Cincinnati every year since 2016 as well as Cincinnati’s Top Dermatologist in 2020. She remains dedicated to educating the community about skin health and sun safety. Combining academic excellence, clinical research, and a compassionate approach, Dr. Zitelli delivers personalized, evidence-based care to every patient.
Questions About Dermatology Insurance Coverage?
Our dedicated billing staff is available to answer your questions about insurance coverage, payment options, or financial policies. We believe in transparent communication and will work with you to address any concerns before your treatment begins.
Contact our office today to verify your insurance coverage or to learn more about our payment options for dermatologic care.